Madico, the world’s preeminent manufacturer of metalized, coated, and laminated films, has been producing high quality manufactured film systems since 1903. Located in Woburn, Massachusetts, the hi-tech ISO 9001-certified firm has more than 170 employees.

A quality and compliance management system was hardly a priority for Madico in its first 96 years of existence. Company documentation had been handled in much the same way as it  had in the past—in paper systems stored in a selection of binders distributed to multiple departments at its various locations. With hundreds of different products, each with its own specification, the inherent problem with this particular system was ensuring that all employees were using the most current revision of each specification, a situation that was not always the case.

Currently, with three distribution sites, sales offices in California, Florida, and Arizona, as well as their main manufacturing and corporate offices in Massachusetts, there was a need for everyone to have access to the most up-to-date documentation. As the system was setup, that was almost impossible, as paper documentation was stored in 34 locations within the Woburn plant in up to five three-inch binders at each location.

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