Story update 8/21/2009: We corrected an error regarding the function of the accreditation body.
I’ve worked with several companies over the years and dealt with different individuals, different processes, and different levels of ISO 9001 understanding. However, when an organization is getting ready to apply for ISO 9001 certification, the question most often asked is: “Are we going to pass the audit?" Similar questions I've been asked are:
"How many of your clients have passed the audit?"
"How many of your clients failed the audit?"
And after I have conducted an internal audit, the usual question is, of course, “Did we pass?”
Those seem to be very simple questions and a yes or no should suffice, however the truth of the matter is that ISO 9001 audits don't have a grade, there is no pass or fail status or there is no pass or fail grade.
Please visit our blog on the ISO Audit Results and Nonconformities for a detail explanation on what constitute an audit finding, or nonconformity.
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