Getting inside the mind of an ISO 9001 auditor is crucial to a successful ISO audit. Think of it like a gift: Even the best of presents can be unappealing when wrapped in crumpled, messy newspaper and duct tape.

Understanding the background and motivating factors for ISO auditors will help you portray the excellence of your operation in the best light possible. This article can help.

Where do auditors come from?

ISO creates standards but doesn’t enforce them
The International Organization for Standardization (ISO) develops standards such as ISO 9001—“Quality management systems—Requirements,” but it doesn’t provide certification of those standards to companies; this is where third-party auditors come in. These third-party auditors are accredited bodies that perform audits and issue certifications to companies.

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