(American Quality Institute: Orlando, FL) -- Provision 6.1 of ISO 9001:2015, “Actions to address risks and opportunities,” is perhaps the biggest change in the standard. The purpose of the Risk-Based Thinking Handbook, by William A. Levinson (American Quality Institute, 2016), is to equip readers to anticipate the potential requirements, as well as to act beyond the requirements to ensure the competitiveness of their organizations. Compliance with the letter of the standard is of little comfort if a competitor exceeds the requirements by, for example, cutting its cycle time 50 percent or more. Among this book’s most important takeaways is that a risk or opportunity can hide in plain view unless the workforce knows how to identify it.

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