(NIST: Gaithersburg, MD) -- The newly released study, “Healthcare Performance Excellence: A Comparison of Baldrige Award Recipients and Competitors,” comparing 34 U.S. healthcare organizations that received the Malcolm Baldrige National Quality Award with their 153 geographically closest competitors found that the Baldrige Award recipients matched or exceeded their competitors’ measures of healthcare quality and outperformed them in measures of favorable patient experience.

The study, conducted by Ron Schulingkamp of Loyola University New Orleans and John R. Latham of Leadership Plus Design Ltd. appears in the latest issue of Quality Management Journal (QMJ), a peer-reviewed publication of the American Society for Quality (ASQ).

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