(ISO: Geneva, Switzerland) -- A free tutorial on the improved second edition of ISO/IEC 17021:2011, the international standard that sets new requirements for auditing management systems and for auditor competence, is now available on the ISO website.

The purpose of ISO/IEC 17021 is to increase the value of management system certification to public- and private-sector organizations worldwide. The online tutorial on the standard has been made available by the ISO committee on conformity assessment, ISO/CASCO. It was developed by Randy Dougherty and Alister Dalrymple, two leaders of the working group responsible for the standard.

The tutorial (available in English only), consists of three PowerPoint presentations, including notes:
• An overview (27 slides)
• Audit process (62 slides)
• Auditor competence (19 slides)

The tutorial explains the differences to the first edition, published in 2006, and the new requirements.

Published on 1 Feb.

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