Today’s uncertain business environment is a driver for organizations to respond faster and with more agility to internal and external conditions and many are looking to the proven benefits of process management for help. Within process management, a process assessment framework (PAF) can give you a structure and an analytical tool to develop your organization’s foundation for strategic process visibility to meet its mission and objectives. The PAF facilitates your development of an “as is” picture, your initial baseline for immediate process improvement efforts; it can also help you establish the mechanisms for solid process governance and decision making to respond to new or changing quality requirements from clients and stakeholders. Last, the PAF can give you the foundation for business process management (BPM) efforts as you mature in your process management capabilities and continuous improvement efforts.

When established correctly, a PAF enables you to demonstrate the extent of process maturity in your organization, highlight areas of weakness within functional activities, and create the space for improvement to support operational excellence.

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