All Features
Turbines that are housed in aircraft engines are subjected to pretty tough conditions. They must perform at speeds of 30,000 rpm in temperatures greater than 800ºC for hours at a time.
The engine manufacturers fully understand that even small surface defects can reduce performance, increase…
Gallup
Jim Clifton, Gallup’s chairman and CEO, says businesses have, in most cases, maximized every possible benefit from practices based on neoclassical economics, such as Six Sigma, reengineering, and total quality management (TQM). The significant competitive advantages from these practices have hit a…
Denise Robitaille
There have been a couple of great columns in recent weeks in Quality Digest Daily dealing either directly or indirectly with the subject of root cause analysis. Mike Micklewright gave us his spin on medical consequences of inadequate root cause analysis and Dirk Dusharme illustrated the pitfalls…
Tripp Babbitt
I have identified myself as a “reformed” lean Six Sigma Master Black Belt. Some will see this as an affront to lean and Six Sigma. I want to assure you that there are many things to like about lean and Six Sigma. The issue at hand is that a better solution is available that can help organizations…
GKS Global Services
Didrick Medical Inc. is a small privately owned company located in Naples, Florida, that designs and fabricates active-function artificial finger prostheses, called the X-Finger, for partial finger amputees. The owner refined the design for more than six years before he took it to the marketplace…
Everyday objects such as toothbrushes or shaving devices have to meet increasingly higher design and quality requirements. Shorter product life cycles place high demands on development and production processes. In between the single product development steps, the aesthetically shaped prototypes…
Forrest Breyfogle—New Paradigms
Lean, lean Six Sigma, total quality management (TQM), and other techniques have helped companies improve processes through the execution of projects. However, much of these efforts have resulted in siloed process improvements that don't benefit the enterprise as a whole.
To illustrate this…
BSI
All organizations—regardless of industry sector—must begin today to inventory their greenhouse gas emissions (GHG) to prepare for an incoming regulatory wave, according to an expert from BSI Americas.
Wilhelm Wang, BSI product manager for sustainability, has followed the development of…
Dirk Dusharme @ Quality Digest
I recently got a phone call from one of our service providers asking me to participate in a short survey to assess their service quality. This provider handles part of our business infrastructure and so I was more than happy to answer some questions. I won’t name the company for reasons I will…
Jon Miller
I was flipping through some Japanese books on sayings and speeches given by Taiichi Ohno looking for inspiration for a new article when I found the following passage:
“Within the Toyota Production System, a lack of ability to do kaizen becomes a critical flaw. Does this mean that if you do…
Scott Paton
There’s been much ado about this brave new digital world. Newspapers, magazines, and books are fast becoming mere electrons flickering before our eyes on computer monitors, smart phones, and e-book readers. It’s an exciting time in human history—truly a revolution in how information is gathered,…
Tom Gaskell
If you are buying two or three complex assemblies per month from a contract manufacturer, it would be reasonable to check every one carefully; there’s a lot that could go wrong. However, if you are buying 100,000 simple subassemblies per month it makes no sense for you to 100-percent check them…
Joby George
The FDA’s Center for Devices and Radiological Health (CDRH) posted a notice of draft guidance that will require all medical device adverse-event reports to be submitted electronically. While the process of electronic submission of data is a more efficient and traceable means for reporting, it…
NIST
(NIST: Gaithersburg, MD) -- Finally, an optical frequency comb that visibly lives up to its name.
Scientists at the University of Konstanz in Germany and the National Institute of Standards and Technology (NIST) in the United States have built the first optical frequency comb—a tool for…
Craig Cochran
Product certifications have exploded in recent years. Products ranging from pine lumber to children’s toys carry some sort of certification, and the organizations issuing certifications are as diverse as the products themselves. What are the practical values of these certifications? What are the…
Jon Miller
I became aware of a truth about lean problem solving and kaizen yesterday while reading an article about 10 internet rules and laws, “Internet rules and laws: the top 10, from Godwin to Poe,” published on the Daily Telegraph’s web site (www.telegraph.co.uk).
4. Skitt’s Law…
Donald J. Wheeler
I
n the past there was only one criterion required to be a good supplier: you had to ship very few nonconforming items. If your proportion of nonconforming items took a turn for the worse then you would be “in trouble,” and you would stay in trouble until your fraction nonconforming dropped…
Jack Healy
Recently released labor market, manufacturing, and consumer data indicate an economy steadily emerging from the long recession. One of the most gratifying indications of this change was the Associated Industries of Massachusetts Business Confidence index showing a continued gain of 1.8 points in…
Georgia Institute of Technology
(Georgia Tech Enterprise Innovation Institute: Atlanta) -- Debbie Guzman, laboratory director at Athens Regional Medical Center, says that implementing lean principles in a health care setting is especially challenging. Traditionally used in manufacturing, lean refers to an operational strategy…
Forrest Breyfogle—New Paradigms
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ix Sigma and lean provide tools for process improvement. Most of today’s business improvement programs can trace their roots back to a lean or a Six Sigma heritage. In general, these process improvement methodologies are considered advances from total quality management (TQM) and other methods…
Rickard Lindhé
ABB of Västerås, Sweden, is a pioneer among world industrial robot manufacturers when it comes to using laser-based measuring technology to ensure robot precision. ABB, with an installed base of 125,000 robots, stands out as the world’s largest in the arena of industrial automation. And Leica…
Bill Kalmar
In ice hockey parlance a hat trick is when a player scores three goals in a single game. A perfect hat trick is when a player scores three goals in succession—a rare feat. But of course being from Detroit, the home of our renowned Red Wings, we are accustomed to these feats of talent.
A hotel…
Metris
As Europe sets ambitious targets for energy that is clean and inexhaustible, wind energy is predicted to meet approximately 25 percent of Europe’s power demand within 25 years. Today’s wind turbines measure 70–150 meters and feature bladed rotor diameters of 100 meters or more, translating into a…
When I started Productivity Inc. Press in 1979, quality of work life (QWL) was a very popular symbol for American unionism. Unions wanted workers to have a quality of work life, however, I don’t believe they understood what quality of work life really meant. The unions wanted workers to have a…
Mike Micklewright
In one of my recent Quality Digest published articles, “Why Root Cause Analysis Sucks in America,” I provided a list of 10 reasons why root cause analysis (RCA) in the United States is so awful. Number 2 on the list of 10 is: 2. We don’t practice it at home. Why should we do it at work?
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