Higher customer expectations, cost-cutting pressures, thinner margins, and shorter lead times are some of the daily challenges that organizations face. A management system built around lean processes enables companies to achieve operational excellence, while providing flexibility in the way processes are managed. Organizations need robust, waste-free, flexible office processes that meet their customer needs and help them survive in the global marketplace.
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Considering that 60 to 80 percent of all costs related to meeting customer demand are administrative or office-related functions, it doesn’t take rocket science to conclude that applying lean principles to streamline and eliminate waste from your office and administrative processes will result in bottom-line savings.
The benefits of a lean office
A lean office management system can affect administrative processes at all levels of your organization.
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