Bravo for having the courage to write about multi-tasking. It's time that quality professionals took this idea to task and expose the seldom acknowledged negative side effects on business performance and continuity.

Research studies, such as the ones cited in the article, seem out of context with too narrow of a scope. The scientific method tells us the so-called "scientific conclusions" from such study are dubious facts at best. The question I have is this: what problem was the researcher attempting to solve (other than perhaps tenure)? Mistaking subject response speed for sound problem solving seems to be a good example of non-critical thinking and faulty logic.

For readers interested in understanding the pandemic effects of multi-tasking, may wish to check an essay on Critical Thinking by Greg R. Haskins as well as learning more about the Gestalt Theory.

I realize Gestalt is "old theory" which many may claim is not relevant to today (considering our scientific advances of the past 100 years). However, the conclusions from the 1920's research (paraphrased) appear applicable today: the human brain is limited in the ability to understand chaos of continuous random changes and will be overwhelmed and lead to poor critical assessments.

Doesn't the previous paragraph describe our current environment rather accurately?

D. Wylie McVay, Jr.