In an era of fast-paced and ever-increasing competitiveness, continuous business improvement is no longer reserved for a select group of innovators. It is a requisite for survival.

Every business strives to increase market share, drive down costs, manage risk more effectively, and improve customer satisfaction to benefit the bottom line. One of the longest-standing ways to accomplish these goals is to certify quality through international standards.

Since the beginning of the 20th century, certification using international standards has been a trusted and effective way to monitor and improve business performance, with ISO 9001, from the International Organization for Standardization (ISO), as the most commonly used framework for quality management systems.

Around the world, thousands of companies certify quality within their organizations as an important business strategy. The problem, however, is that traditional methods for managing compliance data have become antiquated with the rise of technology.

Now, the innovators are those who are adopting new ways to manage their systems, and quality managers are achieving better results for their organizations in less time.

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