(Gartner: Stamford, CT) -- The Gartner Business Process Management Summit is the largest, most comprehensive business process management (BPM) conference in the industry. The summit is for business and IT executives committed to improving business processes and driving high-performance results. Addressing each phase of BPM maturity, the 2012 agenda delivers new strategies, tactics, and research on today’s hottest topics, from organizational politics to the impact of mobile, cloud, and more.

What: Gartner Business Process Management Summit 2012
When: April 25–27, 2012
Where: held at the Baltimore Marriott Waterfront in Baltimore, Maryland

Four conference tracks featuring analyst sessions, problem-solving workshops, and peer interaction will explore these key topics:
• Setting Out on the Right Track for BPM Success
• Improving Business Outcomes as Your BPM Effort Expands
• Next-Generation BPM
• BPM Workshop Series

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