(The Harrington Group: Orlando, FL) -- The Harrington Group Inc. invites you to attend a webinar conducted by H. James Harrington, an internationally recognized guru on performance improvement and the founder of California-based Harrington Institute, an international consulting firm providing a full range of services, including management, technology, education, e-learning, and knowledge management solutions. Harrington originated the business process improvement methodology that started the process redesign activities throughout the world during the 1980s.

During this no-cost webinar, Harrington will discuss his newly released book Streamlined Process Improvement: The Breakthrough Strategy to Reduce Costs, Improve Quality, Increase Customer Satisfaction, and Boost Profits (McGraw-Hill, 2012). This methodology takes over where Six Sigma left off by focusing on setting new, higher levels of performance rather than focusing on process variation. This new methodology reflects the evolutionary growth of process redesign and process reengineering.

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