(Wiley: Hoboken, NJ) -- The new release from Wiley, Knowledge Automation: How to Implement Decision Management in Business Processes, by Alan N. Fish (Wiley, 2012), is a one-stop how-to guide to understanding the intersection of three technologies: decision management, business process management systems, and service-oriented architectures.

This book describes a simple but comprehensive methodology for decision management projects, which use business rules and predictive analytics to optimize and automate small, high-volume business decisions. It includes Decision Requirements Analysis (DRA), a new method for taking the crucial first step in any IT project to implement decision management: defining a set of business decisions and identifying all the information—business knowledge and data—required to make those decisions.

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