(CRC Press: Boca Raton, FL) -- Design for Six Sigma in Product and Service Development: Applications and Case Studies (CRC Press, 2012), written by chapter authors, is edited by Elizabeth Cudney, Ph.D., and Sandra L. Furterer, Ph.D.

The book discusses how DFSS is linked to organizational leadership, product development, system integration, critical parameter management, voice of the customer, quality function deployment, and concept generation. The chapter authors, who are experienced Six Sigma Black Belts and Master Black Belts, provide real-world case studies that demonstrate how the application of DFSS has significantly improved meeting customer requirements. They follow the identify-define-design-optimize-validate (IDDOV) structure for new product or service development.

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