I’m back, writing about another Toyota dilemma of mine. In part one, interestingly titled “My Toyota Dilemma,” I wrote how I, as an avid fan and supporter of the Toyota Production System (TPS) have never owned a Toyota. I ended that column vowing I would use Toyota’s greatest gift—the 5 Whys—to help find my next car.

In the highly imaginatively titled “My Toyota Dilemma, Part 2,” I went on to explain how I bought a Toyota after moving to the United States (thus solving my first dilemma), and the fascinating things you learn when you pull the dash apart and replace it, although you have the mechanical skills of a newborn water vole. Part two ended with a new dilemma, about how I could attend a Toyota plant tour. This is the story of that Toyota visit, and it ends with—you guessed it—me walking away with another “Toyota dilemma.”

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