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Editor’s note: This article continues the series exploring structured innovation using the TRIZ methodology, a problem-solving, analysis, and forecasting tool derived from studying patterns of invention found in global patent data.
Coffee cups filled, the council members sat down, interested to hear how Joyce, an executive in the insurance industry, had been able to use the ideal final result (IFR) to find a solution for the increase in claims processing that resulted from a government regulation change.
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Comments
IFR: a question of balance?
Company managers are more and more like my wife: they watch TV or Google meteo to know what's the weather like, instead of looking out of their windows, or feel the temperature with their hand. We used to say that USA managers were shop-floor managers, they lived there. But now they've become just like our european smartly-dressed, ivory-towers inhabiting, farfetched managers. There's all evidence that the permanent temporary workers should be the managers themselves: either they hit an IFR, or there's the door. Thank you.
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