(Hexagon Metrology: North Kingstown, RI) -- Hexagon Metrology has launched the Hexagon Metrology Support Center in conjunction with World Metrology Day, May 20, 2013. The online portal is a centralized resource for support of any Hexagon Metrology product. Customers will have 24/7 access to a frequently asked questions (FAQ) knowledge base, and receive lifetime diagnostic phone support of any Hexagon metrology hardware. Clients with active software maintenance agreements (SMAs) can use the helpdesk for technical support inquiries and software downloads. Visit the new Support Center at Support.HexagonMetrology.us or via the shortlink Hexmet.us/support.

The Hexagon Metrology Support Center establishes a one–stop location for all technical support needs, and provides three ways for customers to contact technical support staff: the online portal, email, or via phone. All three methods provide closed-loop support because all inquiries are automatically logged into the dedicated technical support call center.

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