Large corporations, as a general rule, have significant budgets available for their quality departments. Therefore, the decision to implement a quality management system (QMS) is usually a sure one—it’s available, it’s effective, so it’s done. These corporations use QMS tools to properly reap the benefits of an enterprisewide quality management program—while remaining vigilant in their search for ways to bolster their current solution to meet dynamic needs.

Conversely, small and medium-sized businesses walk a financial high-wire act that would make Evel Knievel (or perhaps Felix Baumgartner) sweat. While larger organizations can seek the next natural progression in their business-as-usual QMS processes, smaller companies must weigh every single benefit of implementing a QMS when determining its return on invesment.

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