For years, LNS Research has been advising industry executives on the enterprise quality management software (EQMS) selection process. And for years, each executive that we speak with typically asks some form of this question: Which solution is best for my company?

In reality, there’s no one-size-fits-all approach to EQMS selection. Before even thinking about the vast market of vendors, we generally advise executives to take a step back and understand which type of solutions provider they should be considering in the first place.

We say “type” because there are, in fact, a variety of categories that offer some form of EQMS functionality or business process.

Leaders continually find themselves needing better and more integrated quality, risk, and compliance processes across their value chains. The EQMS market has matured alongside these needs, and organizations now have many options for meeting them. We’ve identified four different buckets most solutions fall into:

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