In my column, “The Universal Process Flowchart × Four,” I challenged you to look at the everyday use of data as a huge source of hidden waste. I suggested looking at a sample of any routine meeting’s raw data and asking eight questions, the last of which could be the most important of all: Does a plot of these data in their naturally occurring time order exist? How could you construct one?
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Here is some wisdom from Dr. Donald Berwick—offered almost 20 years ago during his 1995 Institute for Healthcare Improvement Forum plenary speech, “Run to Space”:
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