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A multinational manufacturer was implementing a lean management system in a phased manner within one of its facilities. The target facility operated four comprehensive value streams. The lean management system implementation for the pilot value stream was incremental; its elements included daily, tiered huddles or reflection meetings, gemba-based leader standardized work (LSW), one-on-one coaching meetings, andon responses, and more.
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Leader standard work is standardize-do-check-act in action. It’s the pillar of a lean management system. It seeks to determine whether standards are being adhered to and whether they are sufficient.
Problem
Due the breadth of the value streams relative to the number of processes, number of work teams, plant-floor footprint, and the like, the sheets that the senior leaders used to check standardized work became too large and complex to be managed easily. The site leader had to personally check the sufficiency of work and its adherence to operational standards, and there were several dozen targets to check throughout the plant.
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Comments
Kami shibai
As a young child growing up in post war Japan, I often sat and listened to story tellers who would visit playgrounds and give a performance using kami (paper) shibai (story). They placed a box which contained a couple dozen pictures of a tale such as PeachBoy on the back of their bicycle and completely mezmerized their young audience. Very simple, but very captivating.
And maybe that's the take-away: How to get an effective message across with minimal verbiage. A picture is worth a 1000 words.
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