In part one of this column, I showed you how to set up data collection for a gauge R&R analysis using the Assistant in Minitab 17. In this case, the goal of the gauge R&R study is to test whether a new tool provides an effective metric for assessing resident supervision in a medical facility.

As noted in that post, I’m drawing on one of my favorite bloggers about healthcare quality, Dr. David Kashmer of the Business Model Innovation in Surgery blog, and specifically from his column, “How to Measure a Process When There’s No Metric.”

An effective measure of resident supervision?

In one scenario Kashmer presents, state regulators and hospital staff disagree about a health system’s ability to oversee residents. In the absence of an established way to measure resident supervision, the staff devises a tool that uses a 0-to-10 scale to rate resident supervision.

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