Organizations face multiple challenges when selecting a vendor and planning the implementation of enterprise quality management system (EQMS) software. The potential for failure (assuming that all the functional and nonfunctional, usability, deployment model, and support requirements are satisfied) lies not only in the planning, but in the implementation execution and follow-through.

In this article we’ll discuss the factors that could make or break your implementation. With these in mind, we’ll develop an approach to ensure against selecting a partner that potentially promises much and yet delivers too little when the rubber hits the road.

There are three considerations in particular you must be aware of:
• Formal response structure
• Similar and recent implementations
• The balance between methodology, project planning, and resources

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