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Of all the tools in the lean toolkit, 5S is the one that has proven to be the most effective—and also the most elusive. It’s effective because the actions needed to sort, set in order, shine, standardize, and sustain mirror the deeper, critically important philosophy of thinking about value, waste, and flow with a “big picture” mindset. Once an organization has adapted lean thinking and initiated 5S projects, improvement begins to accelerate in all operational phases.
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5S Success
Good article and it shows how important the enviroment is to managing quality, but, in conjunction with this, I think, the continious improvement philosophy is really the key ingredient and it takes leadership and committment to forge ahead. Anytime you loose sight of the customer, you're bound to fail in the long term and if you don't nuture relationships with suppliers and customers, no matter how nice things look, the business will fail.
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