As the following diagram of the Baldrige framework indicates, the basis of the Baldrige Criteria for Performance Excellence is a set of core values and concepts that are embedded in high-performing organizations.

These core values and concepts (listed below) are the foundation for integrating key operational requirements within a results-oriented framework that creates a basis for action.

Under the auspices of the Baldrige Foundation, a set of leadership behaviors has been developed to reinforce these core values in high-performing organizations. They are behaviors that typify role-model leaders and can form the basis for leadership development and senior leadership team design. Senior leaders should build their own strength in these behaviors and also make sure that the leadership teams under them increases their strengths as well.

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