In the first article of this series, we explored what a process improvement (PI) function would look like if it could apply the principles of reducing waste and variation to its own processes. Here, we build on that analysis to identify the work practices that can drive better, faster, and cheaper projects with lasting impact, and in a manner that is repeatable and predictable.

Practices that drive effectiveness

The improvement function’s effectiveness can be determined by measuring the quality and quantity of improvement ideas and their successful execution. In this context, successful implementation is defined as “on time and on budget, based on agreed scope.” The longevity of the improvements is another measure.

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