When we look at business dynamics, regardless of industry, we see an increasing rate of change in products, processes, and regulations. One process affects the next, and with a growing focus on regulations and standards, complexity becomes an ever-expanding theme, whether related to quality management or general compliance.

The consequence is that organizations are becoming more complex. Businesses are increasing their global footprint. Couple that with the addition of mergers and acquisitions, and you begin to see disparate trends in quality and compliance. As we get more complex, our organizational cultures change.

A more complex world means that the level of regulation shifts. Whether a company operates solely in the domestic arena or worldwide, it is faced with regulations from the local to the international. These vary by country and region, and shift constantly to meet complex requirements. Organizations must ensure that quality and compliance are achieved as they continue to roll out new process and products, and employees need adequate training to keep quality and safety considerations in line with these new complexities.

 …