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“Excellent firms don’t believe in excellence—only in constant improvement and constant change.”
—Tom Peters
The plan-do-study-act (PDSA) cycle is the core component of continuous improvement programs. You may have heard it called the plan-do-check-act (PDCA) cycle—and they are very similar—but I have come to prefer PDSA, with the A standing for “adjust,” for reasons I’ll explain shortly. Understanding the cycle and its application to continuous improvement is critical for leadership. But first, a history lesson.
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Comments
Great topic!
Too few people know this, these days. I hear lots of "PDCA," and when I bring up PDSA, I get a lot of weird looks. I can remember, though, someone asking Deming a question about "PDCA." He turned to someone next to him and asked "What was that he said?" a couple of times (Always a bad sign). Finally, he rose out of his chair and thundered, "It is P-D-S-A! Call it NOTHING else!"
People who think he came up with it tell me to check my references, but it's PDSA in both Out of the Crisis and The New Economics. Maybe it was PDCA in earlier writing...
PDSA or APDS
Hi Kevin,
I prefer to use the cycle starting from the A point where A = Act = Review, so APDS
A = Act = Review the evidence to understand the problem and identify the causal factors and risks exposed (AD/ID, process performance info, Swiss Cheese Model as binary..BTW, my experience is that Ishikawa is useless..)
Plan = Design what to do to eliminate the causes and/or manage the risks
Do = Carry out the action plan, apply monitors,
S = In due course, study (analyse) the results of the monitoring vs the scope of the problem, then back to
A = Review the problem again...Is the problem under control or do we have to go around again?
I find it's a universal failing, part of the human condition, even, to come up with solutions to undefined problems..and it never helps, Dr Deming called it tampering.
Cheers
Ian
PDSA
Thank you for this great article! I had always heard and believed that Deming preffered PDSA. Your article made clear the "why's".
I personally have finally risen to a point in my career where I am setting the standards and have switched all the companies current PDCA slides, and quotes to PDSA.
It's great to know I wasn't the only one who believed it should be Plan Do Study Adjust!
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