The American National Standards Institute (ANSI) seeks stakeholder feedback to gather information for an International Organization for Standardization (ISO) survey, focused on service standards and management system standards. As the U.S. member to ISO, ANSI requests information from U.S. stakeholders for consideration on behalf of ANSI’s response to the ISO survey. Please fill out the ANSI survey via this link by the deadline on Fri., June 30, 2017.

The responses will be considered for a survey that highlights ISO’s strategy for service standardization, which was adopted in February 2016 to accomplish multifaceted results:
• Increase ISO’s visibility as a developer of International Standards for services
• Support ISO members during challenges associated with the development of standards for services
• Gain a better understanding of market interests and trends in the services sector

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