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The difference between cloud providers is often found in their chosen deployment method. Typically, software can be implemented either through multi-tenant or dedicated cloud environments. With the advent of virtual servers, cloud environments have moved past the “trend” phase and are now a reality, and almost a standard, of many quality management system (QMS) software offerings.

Multi-tenancy is the ability to serve multiple customers from a single, centralized system. All the data are stored in shared databases and hosted on shared servers, yet are designed to ensure separation of data across all the customers so that the data aren’t shown to the wrong user. Cloud environments are hosted realms where servers enable virtual operating environments to “float” and draw what bandwidth is needed to make the software work.

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