On Friday, Sept. 1, 2017, QDL included news about the disaster in Texas and no apocalypse in retail, an interview covering a different approach to failure modes and effects analyses, a feature article on consumer views about for-profit social-benefit enterprises, and a great new Tech Corner demo. Here’s a closer look:

“There Is No ‘Retail Apocalypse’”

The retail industry has changed to a remarkable degree; however, people are still buying stuff, including—believe it or not—at old-fashioned brick-and-mortar stores. Yes, many large retail chains have reduced their store count, but others are adding new outlets, too.

“A Disaster of Biblical Proportions”

Hurricane Harvey left a trail of devastation in southeast Texas; first and foremost, we all should consider donating to charitable organizations helping those whose lives were upended by the storm. As quality professionals, however, we must also look at this event with an eye toward how the risks could have been mitigated.

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