In this era of artificial intelligence, where bots can mimic human minds and outperform humans, a new-age process automation tool called “robotic process automation” (RPA) has been creating a lot of buzz. It is highly versatile and can be used by every industry to streamline and optimize their business processes. From data entry to claims processing to automatic payments, RPA can do it all.

According to a report by Forrester, the RPA market will grow from $250 million in 2016 to $2.9 billion in 2021.¹ Business owners have started realizing the potential RPA has to improve processes and reduce costs.

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