In this episode we look at a history of quality, how you serve your customer in the housing industry, and what makes a good review.

“Young couples ‘trapped in car dependency’”

Building entry-level housing along highways may give couples the chance to buy a home, but at what cost to them and the environment?

“The Quality Profession: Where It's Been, Where It's Going,” an interview with Barbara Cleary of PQ Systems

We talk to a 35-year veteran of the quality industry about the changes she has seen in the industry.

“Perfect Information: Customer Reviews That Influence Purchasing Decisions”

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