(Jedox: Freiburg, Germany) -- Jedox, an award-winning provider of enterprise performance management (EPM) solutions for Financial Planning and Analysis (FP&A), has been named an Overall Leader for Customer Experience and Vendor Credibility in the 2022 Wisdom of Crowds Enterprise Performance Management Market Studies by independent analyst Dresner Advisory Services.

The 2022 Wisdom of Crowds Enterprise Performance Management (EPM) Market Study analyzes current user perceptions, intentions, and realities associated with EPM and offers detailed vendor performance ratings.

In the 2022 study, Jedox is named an Overall Leader in the Customer Experience Model, which considers real-world experience of customers working with EPM products. Jedox is also a Leader in the Vendor Credibility Model, which considers how customers “feel” about their vendor, their confidence in Jedox and their perceived value for price paid. Jedox is also named best-in-class for criteria related to experience with Jedox sales teams such as their understanding of customer business needs and post-sale follow-up.

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