Artificial intelligence (AI) applications can deliver huge efficiencies to quality operations for pharma and medical technology. Yet, many quality teams are hesitant to embrace AI fully. Matt O'Donnell, global lead for Life Sciences ISV Partners at Microsoft, and Mike King, senior director of Product & Strategy at IQVIA, explore the benefits AI bring to quality operations, and how quality teams can overcome their hesitation to this digital evolution in a safe and compliant way.

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