Using Six Sigma initiatives to focus on improving the performance of business and manufacturing processes isn’t a new concept. But a growing number of manufacturers seeking to stay competitive and improve profitability are, instead, turning to Six Sigma to provide stronger value to customers. As a structured and fact-based means of achieving continuous improvement, Six Sigma programs need accurate data to analyze current performance issues and their root causes. Measuring improvement-in terms of defects per million, for example-requires accurate data.
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