A new study shows that most health care providers support the idea of improving the quality of their services, but few have adopted initiatives to do it. The study, performed by health care quality organization URAC, sought to discover how medical management organizations have responded to a 2001 report by the Institute of Medicine entitled “Crossing the Quality Chasm.” The report challenged health care organizations to pursue six major aims: that health care delivery be safe, effective, patient-centered, timely, efficient and equitable.

Over all, the study found that medical management organizations were supportive of the IOM’s goals. Respondents largely acknowledged that they’d failed to adopt specific initiatives that would support them, although many of their routine activities support practices consistent with the recommendations.

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