The advantages to pharmaceutical companies of using electronic solutions to modernize their paper-based or partially electronic processes are enormous. Automation speeds up and connects all interrelated processes (corrective and preventive actions, customer complaints, audits, deviation management, change control, training, purchasing, etc.). This eliminates errors due to human oversight and ensures Food and Drug Administration (FDA) compliance, which requires that strenuous controls be in place for ensuring the identity, strength, quality, and purity of drugs (21 CFR Section 211.100).

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