I became aware of a truth about lean problem solving and kaizen yesterday while reading an article about 10 internet rules and laws, “Internet rules and laws: the top 10, from Godwin to Poe,” published on the Daily Telegraph’s web site (www.telegraph.co.uk).
Skitt’s Law applied to kaizen would be “any action to solve a problem will contain at least one problem itself” or “the likelihood of a problem resulting from a proposed solution is directly proportional to the embarrassment it will cause” to the person who is promoting the particular solution.
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