Your clients are your No. 1 priority, right? So how are you managing their information and your relationship with them? Do you have all their information stuffed in a shoebox, or do you have an effective contact relationship management (CRM) system?

Some of us are natural-born planners. We plan out every moment of our lives in detail, from what we will be doing on the weekend to how many children we want and what their names will be, to how our career will progress—in detail.

As our product and service value chains expand globally, OEMs in various industries are outsourcing more of their products and services instead of keeping them in house.

(Hexagon: North Kingstown, RI) -- Hexagon Metrology has launched the Sheffield 4.5.4 SF, a new line of coordinate measuring machines (CMMs) built for the shop floor and designed to withstand harsh manufacturing environments.

(Mettler-Toledo: Oakland, CA) -- Mettler-Toledo, a global manufacturer and distributor of premium pipetting instruments and consumables, has released its Rainin AutoRep S manual repeater pipette.

(MasterControl: Salt Lake City) -- MasterControl has announced two two-day workshops for corrective and preventive action (CAPA) and audit management training. The CAPA workshop will be held June 14–15, 2012, and the audit management workshop will be held June 16-17, 2012.

(LMI: Vancouver, Canada) -- LMI Technologies, a global leader in 3-D laser measurement and control sensor technology, has launched upgraded firmware for its line of Gocator 3-D smart sensors.

(Capture 3D: Costa Mesa, CA) -- Capture 3D’s fifth biannual Measurement Innovation Conference will be held Aug. 21–23, 2012, in Costa Mesa, California.