I spent my June and July articles beating up on the “sigma” index commonly associated with Six Sigma

If you have only $10,000 to improve your business, should you pour it into a marketing initiative or a performance initiative? I vote for improving performance every time. The long-term payback will be extraordinary.

(NQI: Toronto) -- The National Quality Institute will present the 2007 Performance Excellence Summit and the 23rd Canada Awards for Excellence in Toronto on Oct. 24, at the Metro Toronto Convention Centre.

(NQCA: Washington) -- Preferred provider organizations (PPOs), which cover nearly two-thirds of all privately insured Americans, will be required to repo

Meet Chet, industrial engineer and manager of a small manufacturing department. He just came to this company a few months ago. This is his second job since graduation. He was a line supervisor for about a year at his previous company.

(Metron: Seattle, Washington) -- McCauley Propeller Systems, a manufacturer of aircraft propellers, recently installed and began using an automated la

(Leica Geosystems: San Ramon, California) -- Leica Geosystems assisted the California Highway Patrol’s multidisciplinary accident investigation team