As quality professionals, we frequently report such facts as proportions (percentages), process capability indices, averages and standard deviations as if we know what we’re talking about. But what’s our actual level of confidence?

RABQSA International and the National Quality Institute o

In an effort to improve the quality of instruction in its classrooms, the Los Alamos Public School District in New Mexico has adopted the Baldrige Award cr

A new book concludes that medical practitioners need a better grasp of quality management principles, methods, programs, systems and experiences.

A recent study shows that hospital administrators are heeding advice to integrate and embrace quality improvement efforts.Researchers from the Yale School of Medicine interviewed

Minitab recently started offering its software to academic customers at discounted rates through e-academy.com, an online provider of brand-name software.

A consultant who helped Xerox Business Services win a Baldrige Award will be speaking about organizational performance improvement at an upcoming seminar.

Rath & Strong recently released a new pocket guide for practitioners of GE Work-Out, a methodology that helps improve Six Sigma and lean projects.

Northwest Analytical Inc. recently released an updated version of its flagship NWA Quality Analyst SPC suite.

An international workshop to help local governments implement quality management systems based on ISO 9001 will be held May 22–23 in Veracruz, Mexico.