WCBF recently launched the Six Sigma Leading Minds Club, an exclusive Six Sigma and process improvement community intended to facilitate the exchange of informat

Donald Trump’s dramatic, “You’re fired!” on the reality show “The Apprentice” is just entertainment to most people. To teams of summer interns at PQ Systems Inc. in Dayton, Ohio, however, it meant a challenge for the ensuing work week.

The American National Standards Institute recently awarded 2004 Leadership and Service Awards to six executives.

School administrators looking for ways to meet tough federal requirements have found a new ally in a rather unlikely place—the quality profession.

Improved product design would make manufacturing products less expensive than outsourcing to countries like China, according to a recent benchmarking study.

The latest American Customer Satisfaction Index held steady for the second quarter of 2004, remaining at its highest level in 10 years.

2003 was a year of transition for ISO 9001 and a year of significant growth for ISO 14001, reports ISO in its annual study.

Study results about ISO 9001 included:

Sypris Test & Measurement will relocate its San Francisco Bay Area calibration lab, the company announced recently.

How did your quality system get so complex and redundant?

Social Accountability International will hold its sixth annual conference in New York City on October 18.