Clear the Chaos
Editor’s note: This continues Jack Dunigan’s series about unsung heroes in the workplace, and the 16 traits they all share.
Along Comes the Spider
(Artec: Palo Alto, CA) -- Artec, developer of 3D scanning and 3D facial recognition technology has announced a new generation handheld, 3D scanner—Spider—named for its many “eyes.”
The Library of Congress Issues ISSN for the Journal of the CMSC
(Coordinate Metrology Society: San Diego) -- The Coordinate Metrology Society (CMS) recently announced the Library of Congress has issued ISSN numbers for the print and online versions of The Journal of the CMSC.
Jim Harrington Awarded Honorary Ph.D. Degree
(Quality Digest: Chico, CA) -- On April 16, 2013, Quality Digest columnist H. James Harrington was presented with an honorary degree of Doctor of Philosophy from the Sudan Academy of Sciences. The Ph.D.
The Value of the One-Sample T Test
Some time back, I was working as a Six Sigma Black Belt within the customer service department of a credit card organization. Our processes included responding to customer emails and mail correspondence.
Hexagon Metrology Launches Online Technical Support Center
(Hexagon Metrology: North Kingstown, RI) -- Hexagon Metrology has launched the Hexagon Metrology Support Center in conjunction with World Metrology Day, May 20, 2013. The online portal is a centralized resource for support of any Hexagon Metrology product.
Customer Satisfaction With Electronic Services
The annual report on the information industry sector from the American Customer Satisfaction Index (ACSI) shows that customers are happier with telecommunication services and technologies than they were a y
