Quality is about reliability, improvement and …fun? That’s right! During World Quality Month in November, meet a quality cartoonist and a man who’s sharing quality tools while cycling around the globe. Plus, learn how you can use social media to make quality jobs, tools and concepts accessible to the community beyond quality professionals. Sunil Kaushik's Travel Blog: www.trainntrot.com World Quality Month Website: www.worldqualitymonth.org

Does your organization track how much money is being saved through quality programs? According to the Global State of Quality 2 Research, 60 percent of organizations don't know or don't measure the financial impact of quality