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What Do You Mean My Production Is Wonky?
You can be known as a hard worker and counted on to tie up loose ends, but fall behind when co-workers’ tasks are on hold until yours are complete, and you’re perceived as needing an attitude adjustment. What would you want to do? Place blame or work on a remedy?
Four Decision-Making Styles and When to Use Them
Sometimes leaders make bad decisions or harm team morale by making autocratic decisions without involving others. And other times they waste their team’s time by unnecessarily involving them.
Finding Our Own Value—Growing by Understanding
There are those days where your personal kanban is on fire. You’re in a state of flow and tickets are just moving right along. The days go by and you look at your “done” column… it’s full. Really, really full.
ACSI: Wireless Competition Boosts Customer Satisfaction While Pay TV Fades
Customer satisfaction with subscription television is down 1.5 percent to a score of 64 (on a 1–100 scale), tied with internet service providers for last place among 43 industries tracked by the American Customer Sati
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