Five Tips: Promoting User Adoption for an Automated Quality Tool
There’s an old saying that change is never easy. People tend to prefer what is familiar and resist something new because it may be uncomfortable or confusing.
Lessons From Mismanaged Crises at Yahoo, Cuisinart, and Wells Fargo
The mismanagement of bet-the-company business crises has become pandemic. Consider just the most recent examples.
Inside Quality Digest Live for April 14, 2017
On our most recent episode of QDL from this past Fri., April 14, 2017, we took a close look at innovation and engineering. Here’s a quick recap:
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