Ponderings after another IHI forum
Distancing and dehumanizing behavior actually compounds problem
Signs flag symptoms of system problems
Adverse events require closed-loop corrective action to prevent recurrence
Baldrige-winning hospital’s improvement priority is to be a harmless organization
In the absence of regulations, a framework for safety has been released
Results of ASQ Salary Survey
Miniature device can be used in the lab or field for biological research
Two health systems that make it work
Transferring world-class quality control overseas can be problematic
Commitment is part of the ACS Inspiring Quality initiative
Management strategies to increase energy efficiency and reduce costs
About 90 percent of patient harm is due to system failures
Clinicians and administrators dissatisfied with the status quo take a personal risk to heal their health care systems
How one hospital improved patient satisfaction while decreasing wait time
Using change management learned in grad school, ICU nurse shortened time patients spent in intensive care
Thomas Edison had it right
Consider a presubmission technical file evaluation
Call it lean design, these Georgia Tech students created a device that will save lives
Outstanding people, new standards, and what we did with them