A radical shift in approach
Thursday, Dec. 16, 2–3 p.m. EST
Seattle Children’s Hospital will change your mind about what’s possible
Virginia Mason Medical Center’s Pursuit of the Perfect Patient Experience
Dean H. Stamatis rolls up his quality sleeves and shows health care the “how to”
Inexcusable mistakes in health care
Nov. 16, 2010, at 1 p.m. EST
Innovative treatment center fulfills mission of providing relaxing environment for patients
Health care reform offers an opportunity for improvement using lean tools and techniques
Adaptive design allows statisticians to continuously reanalyze data over an entire study
A nine-month virtual professional development program for middle managers begins Jan. 11
Blended e-learning program includes online modules customized for the health care work force
Framework provides seven guidelines for reporting safety events and health care errors
Helps eliminate inadequate funding and staffing shortages while improving compliance and safety
Quantros offers updated core measures application, clinical business intelligence solution
Current courses focus on improved patient care, error prevention, risk reduction, and cost control
Futurist David Croslin joins IQware and targets health care improvement
Quality of care doesn’t guarantee patient satisfaction
Dec. 5–8 in Orlando, Florida
Quality of care varies markedly in physicians